Multi-Modal Banking Experience
2020/ UI/UX, Conversational Design

Multi-Modal Banking Experience

Scope

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

A demo made for a leading bank from the USA reimagining the future of banking as a multi-modal experience aided by the ever-helpful virtual assistant, Mark.

The ask was to design a multi-modal (voice + screen display) bill pay experience for bank customers. 12 use cases were melded together in one cohesive story to show the end-to-end flow of all things related to bill payments in the day in the life of a Bank customer, Jeremy.

This journey was storyboarded and brought to life through a seamless experience that combined 2 touchpoints- Jeremy's smartphone and his smart speaker. Both experiences were prototyped to a high fidelity using Adobe XD's novel voice prototyping feature and as an Alexa skill on the Echo.

More Projects

2020, Motion Design | Winner: CII Design Excellence Award 2020

Designit's 150th Friday Sharing

2019/ Brand Identity, Web Design

Future Fiction

all projects >

Let's talk

UTKARSH.DESIGN
V4.02 • UPDATED 11.2023
made in webfl0w